It is a normal policy condition that in the event of any occurrence that may give rise to a claim, the insured (client) should notify Gold Field Insurance Brokers Ltd either via telephone, email or a letter immediately and provide us with full information as soon as possible thereafter. The “Simple rule” to follow in the event or occurrence which may give rise to a claim is:-
“NOTIFY US IMMEDIATELY AND ACT AS THOUGH YOU ARE UNINSURED AND ON THIS BASIS MINIMIZE THE LOSS.” Any delay may result in difficulties with your claims. Upon receipt of a claim notification; we shall allocate a claim reference number, which should be used on all future correspondence.
An appropriate Claim Form (to be obtained from our office) should be completed and returned to us as soon as possible with the necessary supporting documents as applicable to each policy.
Goldfield Insurance Brokers
TRV Towers, 8th floor, Wing 8A
P.O BOX: 7444-00100
Monday - Friday
Available 8:00am - 5:00pm
Available 9:00am - 12:00pm