Recently, our compliance auditor asked me what I expect from her for the fees I pay. This got me thinking as a customer what do I expect, and does anyone actually tell me what I should be expecting? So as your Broker, Goldfield Insurance Brokers commits to the following:-
1. Marketing of your new business and renewals to ensure the right products and price is achieved to suit your needs.
2. Insurance Reviews – Obviously with most clients we attempt to see you once a year – sometimes this does not work with commitments or time frames. Please be aware that if you want or need to see us, just call the office to make an appointment.
3. Value and Money – Goldfield Insurance Brokers believes in keeping costs down so Compared to others our broker’s fees and commission are kept down to pass value for Money to you. Our standard commission and broker fees cover marketing/general clients Service and basic surveys. If your claim is more complicated, such as Complex, Business Interpretation or liability claims, we go an extra mile to make sure it’s solved and our clients are satisfied.
4.Qualified Staff – The General Insurance world has changed, we now employ qualifies professionals to service our clients. Expect the same from us as you would your solicitor and accountant.
Goldfield Insurance Brokers
TRV Towers, 8th floor, Door 8A
P.O BOX: 7444-00100
Monday - Friday
Available 8:00am - 5:00pm
Available 9:00am - 12:00pm